Do you want your tenants to keep on renewing the lease agreements? What convinces them to do so? It is - ‘Good Relations’. The property owner is usually expected to make the first move. The initiative could be anything - a polite talk, welcome gifts, inviting them to dinner, making them believe that they are family. This is not it; there is more to it.
A tenant is someone stranger to you. You must make an effort to get familiar with him. It is necessary to foster personal & professional relationships. When it comes to knowing the tenant personally, you can ask:
When asking questions professionally, you need to focus on the following:
One common mistake that all landlords usually do is - ‘Acting authoritatively while communicating’. By doing this, you are putting the tenant in an uncomfortable zone & he may not be able to be as real in front of you, as he is, in his personal life. Besides, he would not spare any moment to backbite his landlords. These are the only people who make funny memes about the landlords.
Here are some tips for the property owners to communicate with tenants:
Tip: When you want to communicate professionally, you are suggested to use Tenantden’s tenant management software. It will allow you to send messages & receive messages and keep a record of them.
Landlords are famous for that dominating & punctual aura. But not everybody likes such an attitude, especially tenants. It is suggested to property owners to cooperate with them if they are late with rent payments. Ask them about the reason and try to understand it.
But, if it is happening almost every month, it is better that you invite them to talk. It should be a professional talk. If the tenant is not improving his dealings even after several talks and warnings, then it is advisable to serve them with a notice period.
Tenants may face several problems with houseware items during their tenancy tenure. It is the responsibility of a property owner to hear them all and resolve them before time.
It does not require any rocket science for maintaining a healthy relationship with tenants. All you need is - ‘Tips’, which we have mentioned above. Be sure to follow them, they’ll definitely work for you.